Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (Terms).
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by
the Terms, you must not subscribe to or use our services.
In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website and Mobile application. "Service Providers" mean independent third-party service providers, and "we", "us" and "our" shall mean OmniBridge Solutions Private Limited, its franchisor, affiliates and partners.
User Account, Password, and Security:
You will receive a password and account designation upon completing the Website registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Nyom.shop of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.
The Developer of Nyom.shop viz. OmniBridge Solutions Private Limited may monitor, edit, delete or disclose the contents of a user email or reviews as required for normal maintenance of any of the Nyom.shop websites or in the good-faith believe that such action is necessary to: (1) comply with the law or comply with legal process served on OmniBridge Solutions Private Limited; (2) protect and defend the rights or property of OmniBridge Solutions Private Limited.
Limited liability of the Company
In no event shall the Company or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising (in any manner whatsoever, including but not limited to negligence) out of or in connection with the Website.
The Company liability in any circumstance is limited to the amount of charges/ fees, if any, paid by you to the Company. The Company, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website or the Logistics Partner or any other Facility will be error-free and/or uninterrupted. The Company provides no guarantee to its Users in respect of the products sold on the Website. Consequently, the Company assumes no liability whatsoever for any
monetary or other damage suffered by you on account of
- The delay, failure, interruption, or corruption of any data or other information transmitted in
connection with use of the Website.
- Any delay, failure, interruption or errors in the operation of the Website or the Logistics Partner.
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. The user agrees that Nyom.shop is a platform only for the purposes of hosting and displaying the products of authorized retailers. The user agrees that the authorized retailers determine the price and the specifications, features, representations and quality of the products hosted/ displayed for marketing by them on Nyom.shop. and that Nyom.shop and its Developers viz. OmniBridge Solutions Pvt. Ltd. are not liable to any claim arising therefrom.
Our coupons are valid only for customers as well as not valid on products from "Sale" (www.nyom.shop/collections/sale). Make sure, while applying a coupon, your cart does not contain any product from the above category. You can also reach out to us for further queries. We would be happy to help you.
INDIA: shipping charge will be charged as actuals charged by the logistic partners. Title and risk of loss for all products ordered by you shall pass on to you upon Nyom.shop shipment to the shipping carrier
You agree that you will indemnify and hold harmless OmniBridge Solutions Private Limited and its directors, officers, shareholders, and agents from any or all liability arising in connection with your use of the Nyom.shop, including but not limited to any information you post on Nyom.shop.
Nyom.shop shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to theexclusive jurisdiction of the courts at Pune.
General Terms for Offers and Promotions
1. Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.
2. Nyom.shop shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site
3. Nyom.shop reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. nyom.shop, at its discretion, can withdraw a particular scheme from the website or market.
Disclaimer of Warranties/ Limitation of Liability
OmniBridge Solutions Private Limited has made this service available to you as a matter of convenience. We expressly disclaim any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or distorting the images available under this service in an obscene, vulgar or pornographic manner. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. OmniBridge Solutions Private Limited hereby disclaims any and all implied warranties in connection with Nyom.shop, including without limitation of merchantability and fitness for a particular cause and purpose. The Company does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity etc.) of any of its users. You are advised to use your best judgment and independently verify the bona fides of any particular User that you choose to deal with on the Website.
If you have questions or concerns regarding these Terms & Conditions, please contact our support at Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions firstname.lastname@example.org
Cancellation, Return & Refund Policy
We assure you that all the products sold on NYOM are genuine and adhere the policies decided by the company. Our team are in continuous process of quality checking and assurance. The artisans associated with us are strictly following the norms of NYOM.
We will be able to accept cancellation requests any time before we ship your order. But we cannot cancel orders once the consignment is out of our warehouse for delivery. A cancelled order will result in a credit to the users’ credit card/account. Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within standard operating lead times.
We understand returns are inevitable while shopping online...! So, in the event if the product is damaged in transit or has a manufacturing defect, then
- Please write to us at email@example.com or call our customer service number +91 9545003898 and we will arrange for pickup if the order is from within India.
- While writing on above email id, please don’t forget to add the 2-3 snap shots of damaged goods.
- If you wish to return the product/goods then please do intimate us within 24 hrs, on receipt of the product for a hassle-free return process. Transportation cost to return the product will be borne by us.
- Once we receive the product, we will process your return and credit amount to your account. For international order returns please send us back the parcel and we will refund you the shipping charges and process your refund.
- Please ensure product is unused and under original condition.
To return a product
- Send an email to firstname.lastname@example.org or call our helpline number +91 9545003898 with your order number.
- Following to your correspondence, you will receive a mailing address where you will need to ship the product along with the return ID that will be mentioned in the mail.
- Please put the product in its original packaging and seal it well and wait for our courier guy to pick the product.
- In case we can't arrange for a pick up, you can ship it back to us. We will reimburse the shipping charges against the original receipt as per our policy.
- Send an email to email@example.com with the tracking number
- On receipt of products/s, it will be checked by our team and after verification your amount will be credited to the same account from which payment was made.
Exceptions to return policy
There are certain scenarios where it is difficult for us to support returns.
- Return request is made after the specified time frame (within 24hrs from the receipt of products/goods, including Sundays and public holidays).
- Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories.
- Product is damaged due to misuse or Incidental damage/s.
- Products with tampered or missing serial numbers and other necessary details.
- Made-to-order products.
All returns which are not valid as per NYOM policy, are liable for rejection/denial and will be sent back to the customer. We will keep you updated on the status of your return product at each step. When we validate your return, we will send you a return authorization e-mail. At the closure of your refund, we will send you a closure mail. Customer needs to confirm the receipt of amount, in case if customer does not confirm the same within one days it will be assumed that amount is successfully credited. Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case-by-case basis.
Refunds will be processed through the same online mode in 8-10 working days
Orders outside India
For the Orders placed outside India, each return or exchange request will be attended on case-to-case basis. In case of any issue the customer is requested to contact us on firstname.lastname@example.org and we will offer the most appropriate solution.
All legal matters will be only under Pune, Maharashtra, India Jurisdiction.